Privacy Policy

01Information We Collect

When you use our website, contact us or place an order, we may collect information including:

• Your name
• Email address
• Phone number
• Billing and delivery address
• Order and transaction information
• Messages or enquiries you send us
• Technical information relating to use of our website, where applicable

02How We Use Your Information

We may use personal information to:

• Process and fulfil orders
• Arrange shipping and delivery
• Communicate with customers about purchases
• Provide customer service
• Improve our website and services
• Prevent fraud and maintain website security
• Meet applicable legal and regulatory requirements

03Payments

Payments may be processed by third-party payment providers such as Stripe.

Her Cosmetique does not need to directly store complete payment card details when payments are processed securely by the payment provider.

Payment providers process information according to their own privacy and security practices.

04Shipping and Service Providers

We may provide information such as your name, delivery address and contact details to service providers where reasonably necessary to fulfil your order, including payment, website, hosting and delivery providers.

05Cookies and Website Information

Our website may use cookies and similar technologies for essential website functionality, security, analytics and improving the customer experience.

Where required, appropriate consent controls should be provided.

06Security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

No internet transmission or electronic storage method can be guaranteed to be completely secure.

07Access and Correction

You may contact Her Cosmetique to request access to, or correction of, personal information we hold about you, subject to applicable law.

08Privacy Enquiries and Complaints

If you have a privacy question, request or complaint, please contact Her Cosmetique:

09Changes to This Policy

We may update this Privacy Policy from time to time. The current version will be published on this website with an updated date.